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Akümgelsin is now one “click” closer in unexpected cases

Akümgelsin is now one “click” closer in unexpected cases

30 Ağustos 2022

A reflection of İnci Akü’s customer-oriented approach, the Akümgelsin service will be there for drivers with its newly launched website, as well. Drivers, who will have the opportunity to submit their battery requests instantly on www.akumgelsin.com.tr, will now be able to benefit from the Akümgelsin service even faster.

 

İnci Akü, the world’s energy specialist, continues to lend a helping hand to drivers with the newly launched website of  Akümgelsin which offers on-site battery service.  Anywhere in Turkey, drivers who need an emergency battery on the road or who want to replace their battery can now quickly submit their battery requests on www.akumgelsin.com.tr as an alternative to the 444 5 258 (AKÜ) hotline. Drivers are then immediately called back by the call center, and can purchase the most suitable battery for their vehicle over the phone at an affordable price with the reliable IVR payment method. Thanks to Akümgelsin, which offers on-site assembly, consumers both save time and continue their journey safely with the İnci Akü technology. Akümgelsin allows drivers anywhere in Turkey to effortlessly change their batteries wherever they are by creating a request with a phone call and now with a click on our new website www.akumgelsin.com.tr.

 

Emphasizing that İnci Akü’s new generation batteries produced with cutting edge technology and its services focusing on customer benefit continue to develop non-stop, Gökçe Yılancıoğlu Tellici, Corporate Communication and Marketing Manager at İnci GS Yuasa, stated that the Akümgelsin (“Deliver My Battery”) website would be a new page in terms of the relationship and bond they will establish with drivers, and said, “We are happy that Akümgelsin, which we have implemented by analyzing the insights and expectations of our consumers in depth and which adapts very well to today’s fast pace and innovative service approach, is developing day by day. With our new website, we are getting closer to our goal of transforming Akümgelsin into Turkey’s most preferred battery retailer. We take pride in the fact that the question, ‘What more can we do for our consumers?’, which is always on our agenda, transforms into innovative applications and services that touch the lives of customers, such as Akümgelsin. As İnci Akü, we will continue to advance our expertise, technology infrastructure and R&D investments in this direction with our endless energy.”

 

Drivers who register their contact information and details such as the year, make, model and engine displacement of the vehicle on the website can verify their location and create a call request within seconds. The process, in which İnci Akü’s customer consultants provide information about the right battery for the vehicle, is concluded with the purchase over the phone via IVR payment method and on-site or spot installation service. Serving all over Turkey to quickly re-mobilize drivers stranded on the road due to battery problems, Akümgelsin can be reached for battery sales and on-site assembly between Monday and Saturday from 9:00 am to 18:30 pm.


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